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Business Support Specialist

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  • Posted By: PPD Europe
  • Address:
    • Granta Park
    • Great Abington,
    • Cambridge
    • CB21 6GQ
  • Contact: 01223 374100
  • Date Posted: 4th Dec 2008
  • Salary: Excellent
  • Location: Cambridge
  • Reference Code:
  • Views Since Posting: 104
  • Full Description:

    We currently have a maternity coverage vacancy within our CSG team to be based in our PPD Cambridge office for a period of 6 months:

    CASCADE Business Support Specialist – Maternity coverage

    The CASCADE Business Support Specialist will be a part of a dynamic and growing team within the CSG department. You will provide telephone and computer support to the users of our proprietary clinical trial management system (CASCADE). These users can be based throughout Europe.

    Tasks will include liaising with users to resolve their issues via telephone and email; using the IT helpdesk system to track and update support issues; ad hoc coaching on specific areas of system functionality; Technical administration, system and user maintenance.

    You should have excellent communication and organisational skills, be flexible and adaptable with the ability to work under your own initiative. You must be IT literate and experience of using a clinical trial database such as Siebel clinical would be advantageous.

Recruiters

Cambridge University Press
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